Privacy Policy

Last Updated: February 9, 2026

Overview

PARANEX ("we," "our," or "us") operates the paranex.online cryptocurrency trading and wallet platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

  • Full name and contact details
  • Email address and phone number
  • Government-issued ID for KYC verification
  • Proof of address documents

Financial Information

  • Cryptocurrency wallet addresses
  • Transaction history and balances
  • Trading activity and preferences
  • Bank account details (for fiat transactions)

Technical Information

  • IP address and device information
  • Browser type and version
  • Login timestamps and session data
  • Security logs and activity monitoring

How We Use Your Information

Account Management

Create and maintain your account, verify identity, and provide customer support.

Security & Compliance

Prevent fraud, comply with AML/KYC regulations, and maintain platform security.

Service Operation

Process transactions, enable trading features, and improve platform functionality.

Communication

Send security alerts, transaction confirmations, and platform updates.

Information Sharing

We only share your information in the following circumstances:

Important: We never sell your personal information to third-party advertisers or marketers.

Data Security

256-bit SSL Encryption
Encrypted Data Storage
Two-Factor Authentication
Secure Network Infrastructure
Regular Security Audits
Cold Storage for Crypto Assets

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

Cookies & Tracking

We use cookies and similar technologies for:

  • Session management and security
  • Remembering your preferences
  • Analyzing platform usage patterns
  • Improving user experience

You can control cookies through your browser settings, but disabling them may affect platform functionality.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access

Request a copy of your personal data

Correction

Correct inaccurate personal information

Deletion

Request deletion of your data (subject to legal requirements)

Restriction

Request restriction of processing

Portability

Receive your data in a portable format

Objection

Object to certain processing activities

To exercise these rights, contact us at privacy@paranex.online.

Data Retention

We retain your personal information only as long as necessary for:

  • Providing our services to you
  • Compliance with legal obligations (typically 5-7 years for financial records)
  • Resolving disputes and enforcing agreements
  • Legitimate business purposes

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

Data Protection Officer

dpo@paranex.online

General Privacy Inquiries

privacy@paranex.online

Mailing Address

PARANEX Data Protection Office
Tech Hub District
Dubai, UAE

Compliance Statement

PARANEX complies with applicable data protection regulations including GDPR, CCPA, and financial industry standards. We maintain comprehensive security measures and regularly review our privacy practices to ensure the protection of your information.